The Johns Hopkins University Provost’s Leadership, Advancement, and Development Academy (LAD Academy) is proud to present the Turning Tough Conversations into Growth Opportunities course. Designed to help you master the art of navigating challenging conversations with confidence, this course provides practical strategies to foster constructive dialogue, strengthen relationships, and transform conflicts into opportunities for growth.
This online, asynchronous, self-paced course takes approximately 3 hours to complete.
- Module 1: Essentials of Turning Tough Conversations into Growth Opportunities provides an overview of the course framework, introduces key concepts for handling challenging dialogues, and outlines four critical precautions.
- Module 2: Effective Strategies for Turning Tough Conversations into Growth Opportunities focuses on how to prepare for, conduct, and follow up on difficult conversations. It includes practical examples that address real-life situations and explores innovative technologies—including AI tools—that can enhance your approach.
- Module 3: Enhances the integration of the strategies and technologies covered in the course by examining two additional case studies frequently encountered by higher education faculty.
Participants will receive a certificate of completion to recognize their achievement. To qualify, please ensure that you have met all course requirements.
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